TAN - v - CA, RCBC

FIRST DIVISION, G.R. No. 108555 December 20, 1994 KAPUNAN, J.:

Facts:
1.     Petitioner Ramon Tan, a trader-businessman and community leader in Puerto Princesa, had maintained since 1976 Current Account with respondent bank's Binondo branch.
2.     In 1988, to avoid carrying cash while enroute to Manila, he secured a Cashier's Check from the Philippine Commercial Industrial Bank (PCIB), Puerto Princesa branch, in the amount of P30,000.00, payable to his order.
3.     He deposited the check in his account with RCBC Binondo on March 15. On the same day, RCBC erroneously sent the same cashier's check for clearing to the Central Bank which was returned for having been "missent" or "misrouted."
4.     The next day, March 16, RCBC debited the amount covered by the same cashier's check from the account of the petitioner. Respondent bank at this time had not informed the petitioner of its action which the latter claims he learned of only 42 days after, specifically on March 16, when he received the bank's debit memo.
5.     Relying on the common knowledge that a cashier's check was as good as cash, that the usual banking practice that local checks are cleared within 3 working days and regional checks within 7 working days, and the fact that the cashier's check was accepted, petitioner issued 2 personal checks both dated March 18.
a.     Check No. 040719 in the name of Go Lac for P5,500.00 was presented on April 25, more than 30 days from petitioner's deposit date of the cashier's check.
b.     Check No. 040718 in the name of MS Development Trading Corporation for 6,053.70 was returned twice on March 24, 9 days from his deposit date and again on April 26, 22 days after the day the cashier's check was deposited for insufficiency of funds.
6.     Petitioner, alleging to have suffered humiliation and loss of face in the business sector due to the bounced checks, filed a complaint against RCBC for damages in the RTC Palawan and Puerto Princesa,
7.     In its defense, RCBC disowning any negligence, put the blame for the "misrouting" on the petitioner for using the wrong check deposit slip. It insisted that the misuse of a local check deposit slip, instead of a regional check deposit slip, triggered the "misrouting" by RCBC of the cashier's check to the Central Bank and it was petitioner's negligent "misuse" of a local deposit slip which was the proximate cause of the "misrouting," thus he should bear the consequence.
8.     The trial court rendered a decision in petitioner's favor,
9.     RCBC appealed to the Court of Appeals. The Court of Appeals REVERSED and DISMISSED the complaint.
10.  Petitioner now seeks to reverse the decision of the Court of Appeals and affirm that of the lower court.

Issue: Whether or not RCBC is liable for damages.
Held: Yes.
Ruling:
-       This case discussed City Trust Corporation v. The Intermediate Appellate Court: The issue could have been avoided at the first instance had the teller of defendant bank performed her duties efficiently and well. That is, or should be, part of the training and standard operating procedure of the bank's employees. The depositors are not concerned with banking procedure. That is the responsibility of the bank and its employees. Depositors are only concerned with the facility of depositing their money, earning interest thereon, if any, and withdrawing therefrom, particularly businessmen, like plaintiff, who are supposed to be always on-the-go. Bank clients are supposed to rely on the services extended by the bank, including the assurance that their deposits will be duly credited them as soon as they are made. The point is that as a business affected with public interest and because of the nature of its functions, the bank is under obligation to treat the accounts of its depositors with meticulous care, always having in mind the fiduciary nature of their relationship.
-       In the light of the above-cited case, the respondent bank cannot exculpate itself from liability by claiming that its depositor "impliedly instructed" the bank to clear his check with the Central Bank by filling a local check deposit slip. Such posture is disingenuous, to say the least. First, why would RCBC follow a patently erroneous act born of ignorance or inattention or both. Second, bank transactions pass through a succession of bank personnel whose duty is to check and countercheck transactions for possible errors.
-       In the instant case, the teller should not have accepted the local deposit slip with the cashier's check that on its face was clearly a regional check without calling the depositor's attention to the mistake at the very moment this was presented to her. Neither should everyone else down the line who processed the same check for clearing have allowed the check to be sent to Central Bank.
-       Depositors do not pretend to be past master of banking technicalities, much more of clearing procedures. As soon as their deposits are accepted by the bank teller, they wholly repose trust in the bank personnel's mastery of banking, their and the bank's sworn profession of diligence and meticulousness in giving irreproachable service.
-       We do not subscribe to RCBC's assertion that petitioner's use of the wrong deposit slip was the proximate cause of the clearing fiasco and so, petitioner must bear the consequence. So it is in the instance case, where the conclusion is inevitable that respondent RCBC had been remiss in the performance of its duty and obligation to its client, as well as to itself.
-       An ordinary check is not a mere undertaking to pay an amount of money. There is an element of certainty or assurance that it will be paid upon presentation that is why it is perceived as a convenient substitute for currency in commercial and financial transactions. The basis of the perception being confidence. Any practice that destroys that confidence will impair the usefulness of the check as a currency substitute and create havoc in trade circles and the banking community. 
-       Now, what was presented for deposit in the instant cases was not just an ordinary check but a cashier's check payable to the account of the depositor himself.
-       A cashier's check is a primary obligation of the issuing bank and accepted in advance by its mere issuance.  A cashier's check by its peculiar character and general use in the commercial world is regarded substantially to be as good as the money which it represents. In this case, therefore, PCIB by issuing the check created an unconditional credit in favor of any collecting bank.
-       All these considered, petitioner's reliance on the layman's perception that a cashier's check is as good as cash is not entirely misplaced, as it is rooted in practice, tradition, and principle.
-       Reversed.

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